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2021 Reservation and Transportation Ticket Agents and Travel Clerks Salary Guide

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Reservation and Transportation Ticket Agents and Travel Clerks Salary

Salary

$38.4K

Growth

-3%

Bright Outlook

Below Average

Green

No

Reservation and Transportation Ticket Agents and Travel Clerks Job Description

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Also known as:

Airline Ticket Agent, Airport Sales Agent, Customer Service Agent, Reservation Agent, Reservationist, Reservations Agent, Reservations and Ticketing Agent, Station Agent, Ticket Agent, Tour Sales Representative

How Much Do Reservation and Transportation Ticket Agents and Travel Clerks Make ? 2021

Percentile 10% 25% 50% (Median) 75% 90%
Annual Wage $24,750 $29,260 $38,380 $61,340 $72,630
Hourly Wage $11.90 $14.07 $18.45 $29.49 $34.92

How Much Do Reservation and Transportation Ticket Agents and Travel Clerks Make ? 2021

Percentile
10%
25%
50% (Median)
75%
90%
Annual Wage
$24,750
$29,260
$38,380
$61,340
$72,630
Hourly Wage
$11.90
$14.07
$18.45
$29.49
$34.92

Reservation and Transportation Ticket Agents and Travel Clerks Tasks

  • Trace lost, delayed, or misdirected baggage for customers.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Confer with customers to determine their service requirements and travel preferences.
  • Announce arrival and departure information, using public address systems.
  • Provide clients with assistance in preparing required travel documents and forms.
  • Prepare customer invoices and accept payment.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
  • Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.
  • Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Keep information facilities clean during operation.
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
  • Promote particular destinations, tour packages, and other travel services.

What Activities Do Reservation and Transportation Ticket Agents and Travel Clerks Do?

  • Track goods or materials.
  • Assist disabled or incapacitated individuals.
  • Discuss goods or services information with customers or patrons.
  • Provide notifications to customers or patrons.
  • Assist individuals with paperwork.
  • Collect deposits, payments or fees.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Compile data or documentation.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Maintain inventory records.
  • Explain regulations, policies, or procedures.
  • Explain regulations, policies, or procedures.
  • Calculate costs of goods or services.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Clean facilities or equipment.
  • Provide notifications to customers or patrons.
  • Promote products, services, or programs.

Typical Reservation and Transportation Ticket Agents and Travel Clerks Knowledge?

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

What Are Typical Reservation and Transportation Ticket Agents and Travel Clerks Abilities?

  • Oral Expression - Communicating by speaking.
  • Speech Clarity - Speaking clearly.
  • Oral Comprehension - Listening and understanding what people say.
  • Speech Recognition - Recognizing spoken words.
  • Information Ordering - Ordering or arranging things.
  • Written Comprehension - Reading and understanding what is written.
  • Near Vision - Seeing details up close.

What Are Typical Reservation and Transportation Ticket Agents and Travel Clerks Skills? 2021

  • Speaking - Talking to others.
  • Service Orientation - Looking for ways to help people.
  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Social Perceptiveness - Understanding people's reactions.
  • Reading Comprehension - Reading work-related information.
  • Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

What Are Typical Reservation and Transportation Ticket Agents and Travel Clerks Interests?

  • Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Social - Occupations with Social interests frequently involve working with, communicating with, and teaching people. Most involve helping or providing service to others.

What Is The Projected Employment For Reservation and Transportation Ticket Agents and Travel Clerks ? 2021

Location 2019 Employment 2029 Employment Percent change Annual projected job openings
United States 126,300 122,700 -3% 12,500

What Is The Projected Employment For Reservation and Transportation Ticket Agents and Travel Clerks ? 2021

Location
2019 Employment
2029 Employment
Percent change
Annual projected job openings
United States
126,300
122,700
-3%
12,500

What Is The Required Reservation and Transportation Ticket Agents and Travel Clerks Education & Experience? 2021

  • High school diploma or equivalent
  • No work experience
  • Less than 1 month on-the-job training

Reservation and Transportation Ticket Agents and Travel Clerks Jobs Near Me .

Job Title Company Location Date Posted Federal Contractor
AGENT I - RESERVATIONS Hard Rock International SACRAMENTO, California 04/16/2021 No
Airport Agent - Ramp Envoy Air Inc. Albuquerque, New Mexico 04/16/2021 No
Airport Agent Ramp Envoy Air, Inc. Grand Rapids, Michigan 04/16/2021 No
BAGGAGE AGENT Georgia Employer Atlanta, Georgia 04/16/2021 No
Customer Service Agent (Part-Time) Southwest Airlines Company 04/16/2021 Yes
Customer Service Agent (Part-Time) Southwest Airlines Company Hilo, Hawaii 04/16/2021 Yes
Customer Service Agent, Ticket/Gate (Ready Reserve) Delta Air Lines, Inc. MINNEAPOLIS, Minnesota 04/16/2021 Yes
Customer Service Representative - Full Time United Airlines Maui, Hawaii 04/16/2021 Yes
Customer Service Representative - Part Time United Airlines San Juan, Puerto Rico 04/16/2021 Yes
Fleet Service Agent - ORD SkyWest Airlines CHICAGO, Illinois 04/16/2021 Yes

Reservation and Transportation Ticket Agents and Travel Clerks Jobs Near Me .

Job Title
Company
Location
Date Posted
Federal Contractor
Hard Rock International
SACRAMENTO, California
04/16/2021
No
Envoy Air Inc.
Albuquerque, New Mexico
04/16/2021
No
Envoy Air, Inc.
Grand Rapids, Michigan
04/16/2021
No
Georgia Employer
Atlanta, Georgia
04/16/2021
No
Southwest Airlines Company
04/16/2021
Yes
Southwest Airlines Company
Hilo, Hawaii
04/16/2021
Yes
Delta Air Lines, Inc.
MINNEAPOLIS, Minnesota
04/16/2021
Yes
United Airlines
Maui, Hawaii
04/16/2021
Yes
United Airlines
San Juan, Puerto Rico
04/16/2021
Yes
SkyWest Airlines
CHICAGO, Illinois
04/16/2021
Yes

Reservation and Transportation Ticket Agents and Travel Clerks 2021 Salary Guide By State

Common Careers